These systems deal with passengers and their luggage at the Airport. They provide a high standard of service to Airlines and enhance the Airport experience of the passengers. It facilitates effective and programmed communication with passengers.

These systems deal with the deployment and utilization of key Airport resources (personnel, equipment and stands). It facilitates strategic, tactical and daily planning of these resources and real-time-monitoring and decision support.

These systems deal with the recoding, sharing and manipulation of flight schedule and operational data in a centralized and secure data warehouse.  They facilitate statistical analysis and ensure accurate billing of services rendered.

These systems have to ensure that all the other SMART systems interface with one another and with other external systems.  They have to ensure the uninterrupted operation of the Airport and prevent data from being lost during a disaster.